{"id":10211,"date":"2025-11-20T14:30:03","date_gmt":"2025-11-20T09:30:03","guid":{"rendered":"https:\/\/gratexind.com\/refuned-policy\/"},"modified":"2026-10-31T23:57:37","modified_gmt":"2026-10-31T18:57:37","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/gratexind.com\/fr\/politique-de-remboursement\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10211\" class=\"elementor elementor-10211 elementor-4128\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbaf221 e-con-full e-flex e-con e-parent\" data-id=\"dbaf221\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3c112e3 e-flex e-con-boxed e-con e-child\" data-id=\"3c112e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c6176f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9c6176f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique de remboursement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ccbf6cd e-flex e-con-boxed e-con e-child\" data-id=\"ccbf6cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67836e6 elementor-widget elementor-widget-text-editor\" data-id=\"67836e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En tant que fabricant de v\u00eatements de travail et d&rsquo;EPI sur mesure, chaque commande est produite sp\u00e9cifiquement pour chaque client. En raison du caract\u00e8re personnalis\u00e9 de notre processus de fabrication, <strong>aucun remboursement ne peut \u00eatre accord\u00e9 pour les commandes confirm\u00e9es dont la production a commenc\u00e9<\/strong>.<\/p><p> <\/p><h3><strong>1. R\u00e9clamations pour d\u00e9faut de fabrication<\/strong><\/h3><p>Si votre commande pr\u00e9sente un <strong>v\u00e9ritable d\u00e9faut de fabrication<\/strong> qui ne correspond pas \u00e0 l&rsquo;\u00e9chantillon approuv\u00e9 ou aux sp\u00e9cifications convenues, nous vous proposerons l&rsquo;une des solutions suivantes apr\u00e8s examen de la r\u00e9clamation :<\/p><ul><li><p>Remplacement des articles concern\u00e9s<\/p><\/li><li><p>Avoir sur vos prochaines commandes<\/p><\/li><\/ul><p> <\/p><h3><strong>2. Conditions de r\u00e9clamation<\/strong><\/h3><p>Pour soumettre une r\u00e9clamation, le client doit :<\/p><ul><li><p>Signaler le probl\u00e8me dans un d\u00e9lai de <strong>7 jours<\/strong> \u00e0 compter de la r\u00e9ception de l&rsquo;exp\u00e9dition<\/p><\/li><li><p>Fournir des preuves claires, telles que :<\/p><ul><li><p>Des photographies<\/p><\/li><li><p>Des mesures<\/p><\/li><li><p>Des rapports d&rsquo;inspection qualit\u00e9<\/p><\/li><\/ul><\/li><\/ul><p>Ces informations nous permettent de v\u00e9rifier le probl\u00e8me et de proposer une solution \u00e9quitable.<\/p><p> <\/p><h3><strong>3. Notre engagement<\/strong><\/h3><p>Nous veillons \u00e0 ce que tous nos processus restent <strong>\u00e9quitables, simples et transparents<\/strong>.<br \/>Notre \u00e9quipe est toujours disponible pour vous aider et r\u00e9soudre chaque situation de mani\u00e8re <strong>professionnelle et pragmatique<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy As a custom workwear and PPE manufacturer, every order is produced specifically for each client. Due to the personalized nature of our manufacturing process, refunds cannot be offered for confirmed orders that have entered production. \u00a0 1. Manufacturing Error Claims If your order arrives with a genuine manufacturing error that does not match [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-10211","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gratexind.com\/fr\/wp-json\/wp\/v2\/pages\/10211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gratexind.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gratexind.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gratexind.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gratexind.com\/fr\/wp-json\/wp\/v2\/comments?post=10211"}],"version-history":[{"count":1,"href":"https:\/\/gratexind.com\/fr\/wp-json\/wp\/v2\/pages\/10211\/revisions"}],"predecessor-version":[{"id":10212,"href":"https:\/\/gratexind.com\/fr\/wp-json\/wp\/v2\/pages\/10211\/revisions\/10212"}],"wp:attachment":[{"href":"https:\/\/gratexind.com\/fr\/wp-json\/wp\/v2\/media?parent=10211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}