Terms & Conditions

These Terms and Conditions outline how Gratex Industries operates as a workwear and industrial garment manufacturer. By visiting our website, browsing our catalog, or placing an order, you agree to follow the guidelines listed below. Our objective is to keep all processes simple, transparent, and trustworthy for our buyers.

1. Product Information & Pricing

• Prices, product details, and specifications may change as we update materials, designs, and production methods.

• Any changes will be reflected in our catalog or communicated to clients when necessary.

2. Order Confirmation

• An order is considered confirmed only after written approval and mutual agreement on all terms.

• All custom manufacturing, branding, and bulk orders follow a production timeline that depends on:

• Fabric availability

• Order quantity

• Specific customization requirements

3. Client Responsibilities

Clients are required to provide:

• Accurate artwork

• Correct measurements

• Complete and verified order details
  Gratex Industries is not responsible for delays or issues caused by incorrect information provided by the client.

4. Use of Website & Content

By using our website, you agree not to misuse:

• Our content

• Product images

• Brand designs

• Garment concepts

All materials remain the intellectual property of Gratex Industries.

5. Order Rights

• We reserve the right to decline, hold, or cancel any order if the provided details are incomplete, misleading, or not aligned with our production standards