Your privacy is important to us. This policy explains how Gratex Industries collects, uses, and protects your information when you contact us, request a quote, or interact with our website.

 

1. Information We Collect

When you reach out to us or request pricing, we may collect basic details such as:

• Your name

• Email address

• Company name

• Order requirements and project details

This information helps us prepare accurate quotations, technical files, and production support.

 

2. How We Use Your Information

We use the collected data solely for:

• Communication regarding your inquiries

• Order verification and processing

• Improving our services and customer experience

We never sell, trade, or share your information with third parties.

 

3. Website Analytics

Our website may use simple analytics tools to understand visitor behavior and page performance.

• These analytics do not store personal identification

• Data is used only to help improve website functionality and user experience.

 

4. Consent & Data Rights

By using our website, you agree to the way we collect and store your information.
You may request:

• Correction of your details

• Removal of stored data

at any time by contacting us directly.